CODE OF ETHICS

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

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As always, Steve, Craig, and Corey ensure quality work, great service, and the peace of mind that you can trust their honesty and ability to take care of whatever issue you have with your vehicle.

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A lengthy comment is not necessary. At the Star Auto Service, they are fair, honest, trustworthy, highly professional and excellent at their craft. Besides all that, they are really nice guys! I have been a customer for many years and they have never disappointed me. I highly recommend them to all my friends.

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Knowledgeable, kind, and reasonable. Thanks for the good service.

Partners

NAPA AutoCare Center
ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
Castrol
Mobil 1
Car Care Aware
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